Added value
Better Customer Experience
We take CX to the next level by providing a seamless interactive voice experience to help brands engage with their customers .
Less Operational Costs
Multi channel customer service strategy that will increase customer satisfaction and customer retention . Customers can interact with your brand vir their smart home device , in their car , on social media platforms and other channels .
What We Offer
Great Customer Experience
Provide a humanized language for your bot with a seamless conversational experience design .
Conversational AI services
Build smart assistants that can easily understand your customer's needs .
Multiligual including Dialects
Reach a wider audience by speaking your customer's language .
Voice Recognition
Voice-enabled assistants provide better two-way interactions .
Continuous Learning
Capability to keep learning from an interactive environment like human beings
Live Chat agent handling
It is a long established fact that a reader will be distracted by the readable content
Connect anytime, anywhere
Build your multichannel assistant and interact with your customers on social media , messaging apps and on your website .
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Google Assistant
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Alexa
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Mobile app
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Whatsapp
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messenger
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Web
Who we are
Founded since 2017 , Bots Factory is the 1st Moroccan Voice Conversational AI agency . We are a team of enthusiastic hardworking engineers who aspire to become the leader in the Conversational AI field .
Passion , Determination and growth are the main 3 values we share as a team at Bots Factory to which we've been commited to achieve since day one .
At Bots Factory , our mission is to Revolutionize the business-customers interactions using our expertise in Conversational AI .
Some use cases
OCP - Agriculture
Smart Voice assistant for fertilizers recommendation
CDG - Pension Management
Chat "e-Htiyati" in Arabic and Moroccan dialect on RCAR and CNRA apps
Al Omrane - Real Estate
Multilingual and Multiplatform assistant for one of the largest Real Estate companies
ONCF - Railway
M'ONCF - Travel companion on Whatsapp
Chronopost Maroc - Parcel Delivery
Informational assistant for parcel delivery company on Messenger .